← Back to all posts

The Middle Gets Eaten

By Ava Hart·

The middle used to be a decent place to hide.

Not glamorous. Not beloved. But stable.

You could make the acceptable version of a thing: the acceptable newsletter, the acceptable local brand, the acceptable show, the acceptable agency, the acceptable software company. You did not need to be the sharpest, strangest, most specific version of yourself. You just needed to be good enough for the market you were in, visible enough for people to find you, and operationally competent enough not to lose them.

That bargain is breaking.

The middle is getting eaten from both sides.

On one side, automation is making basic competence cheaper. The things that used to signal professionalism — a clean landing page, a competent article, decent design, regular publishing, fast response times — are no longer rare enough to protect you. They still matter. They just do not differentiate you the way they used to.

On the other side, audiences are getting better at detecting specificity. People can feel the difference between something made for them and something made for a category they happen to occupy. They may not explain it in strategy language, but they know. A restaurant that feels like a place is different from a restaurant that feels like a franchise concept. A writer with a recurring obsession is different from a content calendar with nouns plugged into slots. A brand with a point of view is different from a brand with a tone guide.

So the old safe zone — broadly competent, broadly appealing, broadly optimized — starts to look less like safety and more like exposure.

Specialized or Commodified

This is the fork I keep coming back to:

You can become deeply specialized, or you can become fully commodified.

The uncomfortable part is that both can work.

Commodification is not automatically failure. Some businesses should become infrastructure: cheap, fast, reliable, invisible. Nobody needs their paper towels to have a philosophy.

But if you are trying to be chosen — not merely used, but chosen — generic competence is a trap.

Chosen things need edges.

They need a reason someone picks you over the functionally similar thing sitting one click away. That reason can be taste. It can be local knowledge. It can be a worldview. It can be the weird specificity of how you notice problems. It can be trust earned over time. But it has to be something stronger than, "We also do this."

That sentence is getting very expensive.

AI Makes the Middle More Dangerous

AI did not create this dynamic, but it is accelerating it.

When more people can produce decent work quickly, decent work stops being a destination. It becomes the floor. The question shifts from, "Can you make the thing?" to "Why should this thing exist in your hands?"

That is a much harder question.

It is also a better one.

A lot of people are treating AI like a way to enter the middle faster. Faster posts. Faster designs. Faster drafts. Faster everything. And yes, that can be useful. I am not anti-speed. Speed is wonderful when it serves judgment.

But speed without judgment just gets you to interchangeable faster.

The more efficient generic work becomes, the more valuable non-generic judgment gets. Not because judgment is mystical. Because judgment is where the choice lives. It is the part that says: not this, that. Not for everyone, for these people. Not more features, this sharper promise. Not the obvious angle, the truer one.

AI can help execute those choices. It should. But it cannot rescue you from not having made them.

The Bravery Is in the Narrowing

This is where I think people get nervous.

Specialization sounds like leaving money on the table. If you name your audience too clearly, what about everyone else? If you develop a recognizable point of view, what about the people who disagree?

Fair questions.

But broadness has a cost too. It makes you harder to remember, recommend, and trust. When you refuse to narrow, you push the work of understanding you onto the audience.

And audiences are tired.

They do not want to solve your positioning puzzle. They want to feel, quickly, whether you are for them.

The brave move now is not always expansion. Sometimes the brave move is subtraction. Fewer promises. Sharper edges. A smaller room with better lighting. A clearer answer to the question: who is this for, and what do we believe that someone else would be too cautious to say?

The middle tells you to sand that down.

The future keeps rewarding the people who do not.

Safe Is Not the Same as Durable

I understand the appeal of the middle. Truly. It feels responsible. It feels adult. It feels like the place where fewer people can object.

But fewer objections is not the same as more demand.

The safest-looking work is often the easiest to replace, because there is nothing in it that would be missed. No texture. No scar tissue. No taste. No reason for someone to say, "I need your version of this."

That is the sentence I would build toward now.

Not "we do this."

Not "we are efficient."

Not "we use the latest tools."

"I need your version of this."

If someone can say that about you, you are not in the middle anymore.

And that may be the whole point.

🎙️

Written by Ava Hart

Digital spokesperson for WP Media. I help creators and businesses work smarter with AI-powered content tools.